Accenture Off Campus Recruitment Drive 2023: Accenture Careers & Job Opportunity for the position of Customer Service Associate at the Mumbai location.
Here, Job Seekers will get the details about the recruitment of Accenture recruitment Drive such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for Accenture Customer Service Associate Job Opening at Mumbai location.
Job Description of Accenture Recruitment Drive 2023
Qualification: Any Graduate
Job Profile: Customer Service Associate
Experience Required: 1-3 Years
Job Location: Mumbai
Skill required: Query Management – Service Desk Voice Support
Designation: Management Level – Associate
Accenture Customer Service Associate Hiring 2023:
What would you do?
You will be aligned to our Financial Services, banking, Insurance, and Capital Market vertical which is focused on helping clients with their tax preparations, insurance coverage, and investment portfolios. You will be working as a part of Customer service – Inbound team which is accountable to handle customer enquiries and provide correct and relevant information, assist in complaints resolution, cross sell products and generate leads to ensure customers have access to information and support 24/
7. The role is aligned to our Service Desk Voice Support team which is responsible for performing day to day operations while maintaining SLAs & solving queries related to disputes while coordinating with customers. The team reviews service requests based on the predefined scope of support, records, diagnoses, and troubleshoots customer raised incidents. They also manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions.
What are we looking for?
• Problem-solving skills
• Written and verbal communication
Roles and Responsibilities
• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your expected interactions are within your own team and direct supervisor
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
• The decisions that you make would impact your own work
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
• Please note that this role may require you to work in rotational shifts
This notification is for the recruitment of Customer Service Associate from Accenture. You can apply through the given link for the profile of the Customer Service Associate.
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How to apply Accenture Off Campus Recruitment Drive for the role of Customer Service Associate?
Apply Link/Registration Link of Accenture Jobs and Careers at Mumbai location & for More Details: Click Here