Zones Bangalore Fresher Job Vacancy for Bsc (IT, Computer) or B.Tech/ BE, BCA, M.Tech, MCA, Msc (Computer)

Zones Careers Early Entry Level Fresher 2025 Hiring: Zones is looking for fresher student for the Profile of L1 Service Desk. If you want to work in Bangalore location and Interested for the required for profile. You can apply for the L1 Service Desk Job.

Zones Careers Bangalore Job Opening-Description:

Zones Careers Fresher Job: Hi Students, if you are recent graduate and want to work in Big Companies then you have to skill your knowledge on cutting edge tool & software.

Interested and Eligible candidate can apply for the above profile. You have to read the article carefully before apply the profile. There are eligibility criteria, skills required for the required profile, experience or fresher, location, and etc.

Candidate can apply for the profile of L1 Service Desk. The apply link is below the article. You have to fill all the required area and submit carefully. Please, submit your working mobile number and email id because you will get the response back from company in the registered email id.

Zones Entry Level Bangalore Fresher Job Vacancy Update:

Seekajob is a job portal site. It will provide you latest job information like Off Campus Drive, Internship, On Campus Drive, and etc.

Zones Careers is hiring L1 Service Desk for the Bangalore location. If you are looking job in Bangalore then It is good opportunity for you. Please check all the eligibility criteria and apply though the original Zones Careers Job Portal.

What you’ll do as the (L1- Service Desk):

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Serve as the first point of contact for customers seeking technical assistance through various channels like phone, chat & email.
• Experience in Core IT Support, Addressing Clients Worldwide (24*7).
• Experience troubleshooting and configuring desktop hardware and associated peripherals.
• Ability to work in a team environment and communicate effectively through chat systems (e.g. Microsoft teams, Skype)
• Working knowledge of computer operating systems (Windows), hardware diagnosis/set up, and software installation/troubleshooting.
• Experience working in a fast-paced environment.
• Strong customer service experience.
• Excellent communication skills is must.
• Ability to multitask well.
• Real time Ticket creation and documentation.
• Ability to perform tasks within SLA’s.
• Perform remote troubleshooting through diagnostic techniques and pertinent questions.
• Determine the best solution based on the SOP’s / KB’s related to the issue and the relevant details provided by customers.
• Walk the customer through the problem-solving process.
• Escalate unresolved issues to the next level of support personnel.
• Provide accurate information on IT products or services.
• Record events and problems and their resolution in logs.
• Follow-up and update customer status and information
• Pass on any feedback or suggestions from customers to the appropriate internal team.
• Identify and suggest possible improvements to procedures & KB articles.
• Good understanding of computer systems, mobile devices, and other tech products
• Ability to diagnose and resolve basic technical issues faster.
• 24/7 rotational shift.

What you will bring to the team:

• Experience – 0- 0.6 months in IT Support
• Education – Bsc (IT, Computer) or B.Tech/ BE, BCA, M.Tech,
• MCA, Msc (Computer)
• Reporting – Team Lead

In this article, you will get the online apply link of Zones Careers. You have to create an account on Zones Job Portal with email id and other social media platform because if you are selected for the required profile then they will send the email for further rounds so keep check your registered email id.

How to apply for Zones Careers Fresher Job for L1 Service Desk?

Online Apply Link of Zones Bangalore Job: Click Here