IBM Off Campus Recruitment Drive 2024: IBM Careers & Job Opportunity for the position of Technical Support Engineer at the Gurgaon location.
Here, Job Seekers will get the details about the recruitment of IBM off campus recruitment Drive such as Job Profile, Job location, Freshers & Experience Job or Freshers & Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for IBM Technical Support Engineer Job Opening at Gurgaon location.
Overview of IBM Off Campus Drive 2024:
| Company Name: | IBM |
| Job Profile: | Technical Support Engineer |
| Required: | Freshers & Experience |
| Job Location: | Gurgaon |
| Last date to apply: | ASAP |
IBM Off Campus 2024 Drive:
Role and Responsibilities:
- Providing remote technical support assistance to our clients using Problem Determination (PD) and Problem Source Identification (PSI) skills.
- Performing and managing medium to complex production (Technical) support tasks and activities that require beginner to subject matter knowledge regarding application and its functionality.
- In addition to determining recommendations for problem resolution, our engineers communicate action plans to our clients to ensure that the client is satisfied with steps towards resolution or the problem’s root cause.
- Our engineers continually flex their technology skills through driving problem resolution using improvements to existing and/or new technical support tools and procedures which can often include examining source code, providing feedback to development for product improvement, creating test cases, creating tools or providing debug modules to our clients.
- This position is specifically for Technical Support Engineer candidates who will be part of a worldwide team responsible for diagnosing and troubleshooting appliance hardware, software & firmware problems within IBM Automation spanning multiple operating systems, virtual, and cloud.
- Must be willing to work on a weekend rotation to lead diagnosis of critical customer outages.
Education and Skills :
- Distributed/UNIX/Linux operating systems
- Knowledge of public or private cloud and knowledge of infrastructure and software
- Knowledge of IBM Storage technologies eg. V7000, FS900
- Understanding of Networking
- Knowledge on Compute, VMs – VMWare, KVM
- Working knowledge of database systems
- Ability to troubleshoot and identify the root cause of issues
- English language skills including read, write and speak
- Communication and customer focus skills – be able to understand customer problems and articulate complex problems
- Bachelors Degree in Computer Science or related field preferred
This notification is for the recruitment of Technical Support Engineer from IBM. You can apply through the given link for the profile of the Technical Support Engineer.
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How to apply IBM Off Campus Recruitment Drive for 2024?
Apply Link IBM Off Campus 2024 Job: Click Here