Accenture Off Campus Drive 2021: Accenture Careers & Job Opportunity for the position of Associate-IT Help desk at the Bangalore location. You should have 0-1 Years of experience.
Here, Job Seekers will get the details about the recruitment of Accenture Off Campus Drive 2021 such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for Accenture Associate-IT Help desk Freshers Job Opening at Bangalore location.
Overview of Accenture Careers 2021 hiring Associate-IT Help desk:
Qualifications: Any Graduation
Job Profile: Associate-IT Help desk
Skill required: IT Help desk – Customer Service Technology Support
Designation: Management Level – New Associate
Experience Required: 0- 1 Year
Job Location: Bangalore
Job Description of Accenture Freshers Jobs and Careers 2021:
What would you do?
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA’s.
You will be working as a part of IT Help desk team assisting in application related technical issues. You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support.
This role is aligned to our Customer Service Technology Support team which works on providing technical assistance on the use of specific systems, software and infrastructure and in troubleshooting of technical problems.
What are we looking for?
We are looking for individuals who have the following skillset:
- Attention to Detail
- Analytic skills
- Assertive
It would be a value add if you are proficient in:
- Network Operations & Service Management
Roles and Responsibilities
- In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your primary interaction is within your team and your direct supervisor
- You will be given detailed instructions on all tasks that need to be carried out, and the decisions that you make will impact your work
- You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
- You will be working closely with project members to effectively deliver on the requirements
- You will be an individual contributor as a part of a team with a predetermined focused scope of work.
Please note this role may require you to work in rotational shifts.
This notification is for the recruitment of Associate-IT Help desk from Accenture. You can apply through the given link for the profile of the Associate-IT Help desk.
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How to apply Accenture Off Campus Recruitment Drive 2021 for the role of Associate-IT Help desk?
Apply Link/Registration Link of Accenture Jobs and Careers at Bangalore location & for More Details: Click Here